Social Tech Helps Rich Dad Co. Grow Globally

From my book, Rich Dad, Poor Dad, The Rich Dad Co. (TRDC) has expanded into a comprehensive financial education and coaching business with a global audience of more than three million. We would not have achieved this success without implementing new technology developments in social media, live streaming of events and interactive games.

To compete in any industry, you need the latest technological advances and must challenge the status quo. With that in mind, I assembled a team of top-notch developers and designers and let them go to work. My internal team of seven, headed up by Shane Caniglia, director of technology, and Robert LeCount, manager of Web development and data, coordinates a larger pool of outside talent.

Their first project was to create a new, content-rich Website. LeCount describes the technology: “We used Kentico CMS (farmed and load-balanced) as the content management system, the Microsoft SQL database (clustered) to store data and ensure constant availability, and HP servers for reliability. Completed in six months, the site included a newsletter-registration process we custom-developed, interactive forms tied directly into our email marketing system, PDF digital workbooks and an online community forum provided as part of Kentico CMS.”

In addition, we assigned two team members to manage social media channels, including Facebook, Twitter, YouTube and blogs. Greg Arthur and Shannon Crist, our social media specialists, review my posts and monitor social media activity throughout the day.

Realizing the potential for sharing our financial education processes online, my team used technology to publish Rich Dad’s Conspiracy of the Rich: The 8 New Rules of Money. This was the first book written completely online.

Caniglia details how I “posted draft chapters and then invited feedback, commentary and questions from readers worldwide via Website forums and blogs using Kentico CMS. This feedback was then incorporated into the book as it was released, chapter by chapter, free on the Internet.” Today, I post updates for more than 150,000 registered readers.

We began looking at electronic publishing differently. In June 2011, we presented the first live Kindle e-book-signing of Unfair Advantage: The Power of Financial Education. And in October 2011, we provided live e-book signatures of Midas Touch, the book I wrote with Donald Trump.

Caniglia explains how it worked: “During the Facebook live-streamed event, we captured signatures using Autodesk SketchBook Pro painting and drawing software. Instead of waiting weeks to receive their exclusive signed books online, buyers could purchase them in the iBookstore within 48 hours.”